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Benefits of CPD Handheld Diagnostic MSK Ultrasound for Manual Therapists

Exploring Vscan Air Warranty, Insurance, Support & Joint Manipulation Training in London 2025


Q&A for Vscan Air MSK Sonography/Ultrasound Insurance, Software & Firmware, Guarantee/Warranty & Ongoing GE HealthCare Support and Refresher Training Sessions


Q1. Insurance Requirements for Manual Therapists Using the Vscan Air


In the UK, manual therapists such as massage therapists are generally advised to have the following insurance coverages:


Professional Indemnity Insurance (also known as Malpractice Insurance):

This protects against claims of professional negligence, errors, or omissions that may arise from the services provided to clients. It's often a requirement for professional registration and is essential when using diagnostic tools like the Vscan Air.


Public Liability Insurance:

This covers claims made by members of the public for injuries or property damage that occur as a result of your business activities. If you operate from a clinic or business premises, local authorities will require you to have this.


Having both types of insurance ensures comprehensive protection against potential legal and financial liabilities.


Q2. Ongoing Support Offered by GE HealthCare for the Vscan Air

After purchasing the Vscan Air, GE HealthCare provides a range of support services to ensure optimal use of the device:


**Educational Resources:** Access to product tutorials, clinical videos, peer-reviewed articles, and webinars to enhance your understanding and usage of the device. ([GE HealthCare][4])


**Maintenance & Troubleshooting:** Comprehensive guides on system care, cleaning, disinfection, and troubleshooting common issues such as pairing and connectivity problems. ([Vscan Air ™][5])


**Technical Support:** Remote technical and clinical support through GE HealthCare's InSite™ RSvP, offering assistance with network configuration, system optimisation, and software updates. ([GE HealthCare Ultrasound Europe][6])


Q3. Software and Firmware Updates for the Vscan Air

The Vscan Air requires periodic software and firmware updates to maintain optimal performance:


**App Software Updates:** Available through the Google Play Store or Apple App Store.([Vscan Air ™][7])


**Probe Firmware Updates:** When connecting the probe to the app, it may prompt for a firmware update, which typically takes 3 to 5 minutes to complete. ([Vscan Air ™][7])


These updates are generally provided at no additional cost.


Q4. Standard Product Guarantee/Warranty Length

The Vscan Air comes with a standard **3-year warranty**, which includes access to local service support, educational tools, and online resources. ([GE HealthCare][8])


Q5. Availability of Refresher Training Sessions and Additional Resources

GE HealthCare offers various educational materials to support ongoing learning:([YouTube][9])


**Product Tutorials:** Step-by-step guides on device registration, pairing, starting exams, and using specific features like Caption AI.([Vscan Air ™][10])


**Clinical Videos:** Demonstrations on performing specific assessments, such as fetal position evaluation and eFAST exams.([GE HealthCare][4])


**Webinars:** Sessions aimed at improving skills and knowledge related to handheld ultrasound usage. ([GE HealthCare][4])


These resources are designed to help users stay proficient in operating the Vscan Air and integrating it effectively into their practice.


If you need further assistance or have more specific questions, feel free to ask!


[1]: https://www.hiscox.co.uk/business-insurance/faq/what-is-the-difference-between-professional-indemnity-and-public-liability?utm_source=chatgpt.com "Professional Indemnity vs. Public Liability | Hiscox UK"

[2]: https://www.until.co.uk/journal-posts/massage-therapist-insurance?utm_source=chatgpt.com "Do massage therapists need insurance? | UNTIL"

[3]: https://www.psychotherapy.org.uk/join-us/joining-faqs/professional-indemnity-insurance/?utm_source=chatgpt.com "Professional Indemnity Insurance | UKCP"

[4]: https://www.gehealthcare.com/products/ultrasound/handheld-ultrasound/education?srsltid=AfmBOopADf_FP1xwFng1NI7NfJz1jt3RPKIhMAXhi7c8CrjRNF34Gho8&utm_source=chatgpt.com "Vscan Handheld Ultrasound Training & Education - GE Healthcare"

[5]: https://vscanair-support.gehealthcare.com/support/solutions/47000522371?utm_source=chatgpt.com "Vscan Air - Maintenance & Troubleshooting"

[6]: https://gehealthcare-ultrasound.com/en/expert-live-support/?utm_source=chatgpt.com "Expert Live Support for Your Ultrasound System | GE HealthCare"

[7]: https://vscanair-support.gehealthcare.com/support/solutions/articles/47001171681-upgrade-software?utm_source=chatgpt.com "Upgrade Software - Vscan Air - GE Healthcare"

[8]: https://www.gehealthcare.com/products/ultrasound/handheld-ultrasound/vscan-air-sl?srsltid=AfmBOop8IlBbccxXv7L_AAM2-vujYr8TWa9rbvRwy6Y2iTASltbFPN6U&utm_source=chatgpt.com "Vscan Air™ SL | GE HealthCare (United States)"

[9]: https://www.youtube.com/watch?v=pjN3Rt7xA_E&utm_source=chatgpt.com "Vscan Air™ Tutorials | Freeze and Store - YouTube"

[10]: https://vscanair-support.gehealthcare.com/support/home?utm_source=chatgpt.com "Support : Vscan Air ™"




 
 
 

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